While it’s tempting for companies to fall into the trap of “show me the money!” in an attempt to increase performance, productivity, and engagement, the studies have shown that these three drives are more effective and long-lasting.
There are three core motivators that drive performance greater than anything else. What’s shocking is that very few companies and organizations leverage these. Some even constrict or restrict these areas, and we wonder why performance is so hard to manage.
According to a recent survey and featured in an article in Forbes, 2021 is going to be the year of decreased company loyalty and the employee break-up.
After surviving 2020, a lot of companies believe that their employees are just grateful to have a job. While it might be true, that those who did not experience layoffs or furloughs are thankful to have not gone through that—what we are hearing from employees is a completely different tune.
2021 is going to be the year of turnover. People went through hell and back during 2020 and many are struggling to stay positive. They understood we were all just trying to figure things out and survive last year, but now they are looking to their companies to see how they are going to intentionally fix the disengagement, increase resources & support, and redesign culture & the employee experience in a post-covid world.
The last year put pressure on companies and leaders to not just acknowledge the areas where we still need change but to actually do the work of growth, listening, and creating more equitable workplaces and culture.
Over the past several years there has been an increase in D&I in the workplace. However, sadly most of these initiatives have merely equated to Unconscious Bias training and Employee Resource Groups (ERGs), both are just stepping stones that shine light on the areas we maybe didn’t know existed before. But what good is it to shine a light on a mess but then do nothing to clean it up?
This is culture, and now with so much of the world working virtually, we’re realizing it. So many of the companies that depended on their casual Fridays, ping pong tables, and free snacks are discovering that they didn’t do the real culture work and their employee’s have taken off their rose colored glasses and don’t like what they see.
This is why leadership is crucial. Each one of these things are dependent on the leader to create the atmosphere for them and ensure they are upheld.
This week I worked with four different clients who all are doing their best to figure out how to lead their teams who are facing the fact that now, with their kids having to do school at home, they will be responsible for both their work responsibilities and their kid’s education. As leaders, we absolutely have to face the reality that this year will be different. All those incredible goals you and your team set back in January, have to shift (if they haven’t already), but more than just goals, your expectations for your team and yourself have to shift as well. Realistic expectations are key for success, health, and maintaining good relationships with each other.
But as leaders, we also know that we have a business to run. If we want to keep our jobs then we have to grow profits and deliver results. So how do we go this realistically- while maintaining our relational, mental, and physical health? We are going to have to get really clear on what is truly important and use the time we have to its full potential.
I wanted to share a tool that has helped me tremendously with my focus and productivity:
The Pareto Principle, also known as the 80:20 Rule. Simply put, the 80:20 rule is that 80% of our results come from 20% of our efforts. Several studies have found that 80% of a company's revenue comes from only 20% of their customers. So if you have a project due, or there are sales numbers or KPIs you have to hit, then you have to determine what is the 20% of your activity that you need to hyper-focus on in order to get those results but also what is the 80% of distraction that is wasting your time.
To make this easy, I put together a simple process to follow, that I call the 3 D’s:
Discover your top strengths - what you do best. Make a list of maybe 4 or 5 areas of strength.
Determine your key responsibilities. You can do this by grouping your tasks to create a list of about 10 responsibilities and then narrowing it down to 2 or 3 (MAX) that only you can do.
Delegate. Now, using your list above, you can see the other 7 or 8 areas that you’ll need to delegate to your team. If you don’t have a team, then you’ll need to discover what items on that list can come off (because honestly, they aren’t helping you achieve results) or you’ll have to prioritize them based on the key indicators and results and how each activity most contributes to achieving those. If it doesn’t, then it either comes off the list or will have to wait.
Help your team go through this practice as well. In your next team meeting, walk them through an exercise where they write down their strengths, group their activity into 10 responsibilities and help them narrow down the 2 or 3 that create the most impact. Then help them to know how to prioritize and focus on those key areas.
The reality is, most people will not, and cannot, work 40 hours a week in the current environment. The good news is that we don’t need 40+ hours a week to get results. We just have to hyper-focus on the activity that really creates impact and produces results, this is called the vital few. The extra fluff, also known as the trivial many (aka distractions), has to be thrown out.
If you want to learn more about The Pareto Principle, I highly recommend this article on using the 80:20 principle to become a better leader.
What are you doing to juggle all the competing priorities, in the midst of limited resources, space, and limited ability to connect and interact? Comment and let me know! It's so important to be learning from each other.
Lastly, If you're looking to optimize your leadership to drive results, improve team effectiveness, lead change, achieve balance so you can show up well in every area of your life, determine your career goals and work from your purpose, and all the skills needed to lead in the midst of a pandemic go here to schedule a call to learn what executive and leadership coaching can provide for you.
I fell into leadership somewhat haphazardly. For someone that plans everything, I know that is hard to believe. I didn’t set out to be an educator and influencer in leadership, but like most things in my life that somehow found their way in, after years of trying to redirect the ship to be exactly what I wanted my life and calling to look like, here I am surrendering to it, to who I am and what I am called to do...
I have spent the majority of my career developing leaders and helping organizations grow. I've run programs that have won awards from all over the world, I've traveled and spoken to groups on how to grow in leadership skills, and I've learned what truly differentiates a leader from someone who just manages. And believe me, there’s a big difference between the two. Not just in whether people like their boss or job, but in the leader’s influence and overall success.
Surrendering to my calling to pour into leaders so that they can change the world, has been the best decision in all of my career. In my own career journey, I ended up being thrown into the deep end of leadership and discovered that true leadership takes sacrifice, vulnerability, courage, and most of all transformation. If there is one important truth I would urge you to learn it is this: great leaders continually develop and transform to become better versions of themselves and grow into who they need to be in order to excel in the callings where they have been appointed to lead.
So if leadership, which is not management (that’s a different topic), requires sacrifice, vulnerability, courage, and transformation then what it actually requires is bravery. No one runs after sacrifice, pain, and loss voluntarily, but in choosing leadership there is a decision that has to be made, at some point, where you do walk into those things or you fail. You may make money and become successful, but you will not become a courageous leader that marks history if you do not ever decide to walk through the fire.
"A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent."
Douglas MacArthur
This has been a hard piece to quantify. I will do my best to spell out practically without becoming too lofty and idealistic.
Brave Leadership first takes dying to self. If I care more about my achievements and publicizing my name, then I am not a leader. I may be powerful and successful, but leading by definition is showing others the way. I cannot best lead others without letting the pride and ego die off first.
Brave Leadership is vulnerable. It communicates concern, fear, weaknesses, needs, and feelings (yep, you heard that right). We all know leadership takes risk, but when people are involved we cannot ignore that feelings are a part of the equation. Taking a risk to put yourself out there, and know that you may be hurt or disappointed, is exactly the kind of leadership that people want to follow. We are in a time where everyone is feeling deeply and the climate is thick from the unknown. You cannot flippantly make tough decisions that possibly could, or will, end devastatingly; people that do this are not the kind of leaders others want to entrust their lives to.
Brave Leadership requires courage. Courage for tough decisions and tough conversations. We all have had those interactions with others that we can tell they are not saying something or are being passive aggressive with us. They don’t want to rock the boat, offend people, or make us upset. But the fact is leaving someone in the unknown is cowardly. Most people can sense when something is off and are annoyed by passive aggressiveness. They will either never grow, which means you failed this person as their leader, or they will leave to go to someone who will help them grow, which also means you failed as their leader. Either way, the other person is never the only one impacted by the decision to not own the courage to have tough conversations, and with vulnerability and kindness to show that you care about the other person.
Brave Leadership requires transformation. This has perhaps been the most impactful truth I have had to face in my leadership journey. I cannot stay the same. While being authentic is paramount, I believe we have lost the truth that we can be authentic while also understanding our need to grow and transform. Transformation is actually the path towards becoming our most authentic self. We pick up falsehoods, lies, and fears from the time we are young and transformation is often what it takes to face those things and become who we truly are at our core. Early in work, I realized I was not who I needed to be to walk in the dreams and callings that I had. My journey and transformation have shaped me into the person who could carry the weight of my passion and responsibilities of my calling. Leaders who do not understand that they must continue to transform to become healthier, more purposeful leaders will become stagnant and their leadership will eventually stop. Instead, they will move into a compulsive power and authoritative commander- that may get results but it’s not leadership.
If you’re still with me in this conversation you may be asking yourself what makes this space different, in a field where the conversation is loud at best and deafening more often than not. Leadership is talked about a lot, yes. But leadership has so many facets, leadership doesn’t always equal being a professional in the workplace.
Community leader
Stay at home parents are leaders
School leader
And most of all, I believe we are on a personal journey of becoming stronger, deeper, and more focused individuals- allowing us to become leaders in our circles of influence and the world around us.
For this reason, I think something is missing from the conversation. This is what I am attempting to add to the topic. I work in leadership and what I hear is that we are desperate for this type of Leadership: one that is raw, authentic, and scarce in today’s world.
My desire is that this will be a space where we can explore how to become brave leaders, living fully in our purpose, and what it looks like in our everyday lives: in the dead-end job, in the piles of bills, the busy schedules, and to-do’s lists, in the longing that we know we are meant for something more but see no way to that path. What is the goal in all of this? Full Purpose Living.
That is the destination. That is the answer. That is the ache.
Welcome to the journey.
